We don’t want to be seen as just the ‘middleman’ when you buy from us, which is why our Endurance Warranty customer service department is so crucial.Īnother benefit to having an in-house customer service department is that we’re always here to help. It doesn’t matter if you are buying an Endurance contract or a contract from one of our “A-” rated administrators, you’ll still receive the same stellar Endurance Warranty customer service. With most companies they only sell other administrators’ contracts.īut with Endurance, we sell our very own contracts as well as other administrators’. We’ll break it down for you.Ī customer is searching for extended coverage and compares companies. This means that if you buy from us, depending on which policy you choose, you are buying a policy directly from the company. While we do sell other administrators’ contracts, we also are the administrator of our very own Endurance Warranty contracts. Now it isn’t that we’re saying that this is a bad thing, we just work a little differently. In our industry, the majority of companies that sell extended coverage are merely middlemen. Want to Save THOUSANDS on Auto Repairs? Get Endurance!įREE ONLINE QUOTE Why the Endurance Warranty customer service department is so important: Our Endurance Warranty customer service department was created to not only assist our customers, but to ensure that they are as satisfied as possible.Ī lot of readers might think that a customer service department isn’t a big deal, but let us explain to you it actually is. Since the very beginning, we have always been customer focused which is why we pay great attention to what every customer has to say. Because we care so much about our customers’ satisfaction, we try our very best to keep them happy. However, satisfaction is guaranteed with Endurance Warranty customer service.Įndurance Warranty customer service is one of our top priorities. How was it handled? Was the outcome favorable? Did you hang up satisfied? The answer to these questions most likely depends on the company in question. Now take a second to think back to the last time you had to contact a company’s customer service department. A company’s customer service department can either be your best friend or your mortal enemy.
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